Contact Us

FAAY HAUS community artisan shaping a wooden object

Got a question about a FAAY HAUS® product — the material, how to use it, or how to keep it in good shape? Send us a note. A real person reads these, and we aim to reply within one business day.

For payment, shipping, returns, or order-status questions about a purchase made on Amazon, please contact Amazon through your account. They hold the most current information about your order.

Email: [email protected]

You can also use the form below. Include the product name and any details that will help us understand your question, but please do not send payment information.